📞 Contact Us

We're a Punjab-based quick-commerce grocery service delivering through partner kirana stores in Jalandhar and our own micro-warehouses in nearby areas. Reach us anytime — we usually respond within a few hours.

Customer Support

Email: support@vilacom.in
Phone: +91-XXXXXXXXXX
Hours: 8:00 AM – 11:00 PM, all 7 days

Kirana Partner Support

Email: partners@vilacom.in
For onboarding, order sync issues, or payout queries from our partner kirana stores.

Grievance Officer

Name: [Grievance Officer Name]
Email: grievance@vilacom.in
As per Consumer Protection (E-Commerce) Rules, 2020, unresolved complaints are addressed within 30 days.

Registered Office

Vilacom
[Building/Street, Area]
Jalandhar, Punjab – [PIN]
India

Business Details

Legal / Trade Name	Vilacom
Business Type	Online grocery delivery marketplace (kirana-store partner network + owned micro-stores)
Service Area	Jalandhar city (main zone) and adjoining locations (side zone)
GSTIN	[Your GSTIN]
CIN / Registration No.	[Your company registration number, if applicable]

Note for site admin: Replace every bracketed field above (phone number, address, PIN code, GSTIN, grievance officer name) with real, working details before going live. Payment gateway reviewers actively verify that these are genuine and reachable — placeholder text is the most common reason whitelisting gets rejected.